Why do we need any of your information?
We need some customer information like name, address, telephone number and email address to process orders and enquiries. We might also use your details to let you know if we have a new product, service or offer that, we feel, based on your buying history, might be of interest to you.
You can tell us if you don’t want us to send you any further information. Email us at firstname.lastname@example.org and we’ll take you off our database.
How will we protect your private information?
When you make an enquiry or become a customer, we adhere to our responsibilities under the UK Data Protection Act and store your personal information safely. We won’t disclose your information to any third parties.
As part of our secure order process, we might ask you to give us proof of your identity before we can give you any information about your order or related information.
What about non-disclosure?
The only circumstance in which we pass on any customer information would be if we were required, by law, to do so.
What is site tracking?
Basically it helps us monitor traffic on our website. The data shows us which pages and products are proving most popular – and that helps us give our customers the best website, the best products and service that we possibly can.
Site tracking doesn’t capture any personal information though. It simply records information about when you visit the site, which pages you view, and how long you stay.
What about consent?
When you visit the Aquatek site we assume your consent to collect and use tracking information as described above.